Buford, GA · Serving North Georgia since 2011

When your technology fails, we're already there.

Managed IT, cybersecurity, and tested backups for small and midsize businesses across North Georgia. One flat monthly fee, no surprise invoices, and a team that picks up the phone.

No cost, no obligation, no sales pressure. You'll get a plain-English summary of your top risks.

2011Serving North Georgia
24/7Monitoring & response
One billFlat monthly rate
NISTFramework-aligned
The Tech Parachute team supporting clients from their operations desk
All systems operationalNorth GA · 42 devices monitored
Threat blockedPhishing attempt · 2s ago
NIST Cybersecurity Framework Microsoft 365 & Azure Cloud backup & recovery 24/7 monitoring HIPAA & PCI support
Sound familiar?

You didn't start your business to babysit technology

Most of the companies that call us are stuck in one of these four places. If you recognize yourself, you're exactly who we help.

"We only call IT when something breaks."

So you're always paying for emergencies, never for prevention, and the same problems keep coming back.

"I'm not sure our backups actually work."

Nobody has tested a restore in years. You'll find out whether it works on the worst possible day.

"One person here handles all the tech."

And when they're on vacation, out sick, or move on, everything they knew walks out the door with them.

"Every IT invoice is a surprise."

You can't budget for technology because you never know what next month will cost. That's backwards.

What we do

One partner for every layer of your technology

From the helpdesk to the boardroom, we cover the full stack, so you can stop worrying about IT and get back to running your business.

Compare your options

Break-fix, a full-time hire, or a partner?

Most growing businesses weigh these three. Here's an honest look at how they stack up.

Break-fix ITFull-time IT hireTech Parachute
Monthly costUnpredictable, spikes with every emergencySalary, benefits, training, and PTO coverageOne flat, predictable fee
When problems get fixedAfter they cost you moneyDuring business hours, if they're availableBefore you notice, monitored 24/7
Coverage on vacation or sick daysNoneGapsAlways a full team
Cybersecurity expertiseRarely includedOne person's skill setA dedicated security practice (MSSP)
Backups tested regularlyUsually notDepends on workloadStandard practice
Strategic planningNoneLimited by day-to-day ticketsvCIO roadmap included
Their incentivePaid more when things breakPaid the same either wayPaid to keep things running
A Tech Parachute technician walking a client through their systems
Peace of mind, on a flat rate

IT that works like an insurance policy

Our managed plans move the risk and burden of IT ownership off your plate and onto ours: helpdesk, security, PC, server, and network management, plus CTO/CISO guidance, for one predictable monthly subscription.

  • Proactive, not reactive. We catch and fix issues before they become downtime.
  • One predictable bill. Budget for technology with actual confidence.
  • A team that answers. Real people who know your business, not a ticket black hole.
See what's included
0Of breaches start with a person, not a firewall
0With tested backups fully recover from ransomware
0Of IT projects run late or over budget
0Monitoring, because attacks don't keep office hours

Industry figures from published cybersecurity and business-continuity research, including Datto's ransomware reporting.

Security monitoring dashboard
Security made simple & affordable

Enterprise-grade defense, right-sized for you

Ransomware keeps getting more expensive, and the vast majority of attacks start with a single click. We harden your devices, protect your data, and turn your team into a front line, all backed by the NIST Cybersecurity Framework.

  • Phishing & ransomware protection with email security, anti-malware, and 24/7 vigilance.
  • Security awareness training tailored to your industry and your team's real workflows.
  • Compliance-ready policies that stand up to auditors, insurers, and regulators.
Explore cybersecurity
Who we serve

Built for businesses with real compliance stakes

We work with organizations across North Georgia where downtime is expensive and a data breach is unthinkable.

Healthcare & dentalHIPAA-conscious systems and protected patient data.
Professional servicesLegal, accounting, and consulting firms with confidential client files.
Financial servicesAdvisors and insurers who answer to auditors and regulators.
Manufacturing & distributionFloor systems and logistics that cannot afford to stop.
Construction & field teamsJob-site connectivity and mobile crews that need to stay online.
Nonprofits & associationsLean teams that need enterprise protection on a careful budget.
How we work

A proven path from chaos to calm

No jargon, no surprises, and no six-month onboarding. Here's exactly what working with us looks like.

Assess

A free review of your systems, security posture, and biggest risks, summarized in plain English.

Week 1

Plan

A right-sized roadmap and flat-rate proposal built around your business, not a template.

Week 1–2

Protect

We deploy monitoring, security, and backups, then quietly keep everything humming.

Week 2–4

Partner

Ongoing support plus strategy reviews, so your technology keeps pace as you grow.

Ongoing
Our commitments

What you can hold us to

Anyone can call themselves proactive. These are the specific standards we hold ourselves to on every account.

A human, fast

You reach a real technician who knows your environment, not a queue and not a script.

No surprise invoices

Your managed plan is a flat monthly fee. If something falls outside it, you hear about it before the work starts, never after.

Backups we actually test

An untested backup is a guess. We verify restores on a schedule and show you the results.

Plain English, always

We explain what's wrong, what it costs, and what we recommend without hiding behind acronyms.

Security by default

Every plan is built on NIST-aligned practices from day one. Protection isn't an upsell.

Your data stays yours

Full documentation of your environment, and if you ever leave, you take it with you.

What clients say

Trusted by businesses across North Georgia

★★★★★

"Switching to Tech Parachute was the best IT decision we've made. Problems get solved before we even notice them, and the bill never surprises us."

CF
Operations DirectorRegional financial institution
★★★★★

"They walked us through a full security overhaul and made compliance painless. Our team actually understands cybersecurity now instead of just fearing it."

JT
OwnerBuford professional services firm
★★★★★

"When ransomware hit a company in our industry, we didn't blink. Our backups were tested and ready, and we never lost a single day of work."

MG
CFONorth Georgia manufacturer
Coming soon · Client Portal

Your whole IT world, one login

A secure client portal where you'll open and track support tickets, see live system health, review invoices, and pull your reports and documentation, anytime.

  • One-click support tickets with real-time status
  • Live monitoring dashboards for every site and device
42Devices healthy
3Open tickets
100%Backups verified
Endpoint protection
Patch compliance
Backup coverage
Straight answers

Questions we get before every engagement

How much does managed IT cost?

Managed plans are priced as a flat monthly fee, generally based on how many people and devices you have and how much coverage you need. That means no hourly billing and no surprise invoices. After a short conversation about your environment we'll give you a firm number, not a range that changes later.

Do we have to sign a long-term contract?

We'd rather earn your business every month than trap you in a multi-year agreement. We'll walk you through the term options during your assessment and recommend the one that genuinely fits your situation.

What if we already have someone handling IT?

That's common, and it doesn't have to be either/or. Plenty of our clients keep an internal person for day-to-day needs while we handle security, backups, monitoring, and strategy, giving them backup coverage and a team to escalate to. We call it co-managed IT.

How quickly do you respond when something breaks?

Most issues get a response in minutes, and because we monitor your systems 24/7, we often open the ticket before you do. Urgent, business-stopping problems jump the queue. We'll define exactly what "urgent" means for your business in writing.

What areas do you serve?

We're based in Buford, Georgia and serve businesses throughout Gwinnett, Hall, and the greater Atlanta metro, with remote support across the Southeast. If your team is hybrid or spread across multiple sites, that's well within our wheelhouse.

What actually happens during onboarding?

We document your environment, deploy monitoring and security tooling, verify your backups, and fix the urgent issues we find, typically over two to four weeks. We schedule anything disruptive outside your business hours. You'll know the plan before we touch a thing.

Can you help us meet HIPAA, PCI, or cyber-insurance requirements?

Yes. We build on the NIST Cybersecurity Framework and can align your controls, policies, and documentation with what your auditors, regulators, or insurance carrier are asking for. Cyber-insurance questionnaires are a common reason businesses call us.

Find out where you actually stand

Book a free 15-minute risk review. We'll look at your setup, flag the gaps that matter most, and tell you straight whether you even need us.

Get my free risk review
1A 15-minute call, no prep needed
2We review your systems & risks
3You get a plain-English summary
Call now Free risk review